Effective Date: 10 / 1 / 2024

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At Electric Heat Service & Supply, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. Please read this policy carefully to understand our practices regarding your personal information.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies, please discontinue use of our website and services immediately.
 

Information We Collect

We may collect personal information from you in various ways, including, but not limited to, when you visit our site, register on the site, subscribe to our newsletter, fill out a form, or in connection with other activities, services, features, or resources we make available.

The types of information we collect may include:
 

• Personal Identification Information: Name, email address, phone number, and other information that you voluntarily provide to us.

• Non-personal Identification Information: Browser information, IP address, device type, and other technical details related to your visit and interaction with our site.

How We Use Your Information

The personal information you provide may be used to:
 

• Improve customer service and support

• Personalize your experience with our services

• Send periodic emails or SMS communications related to your account or other services

• Manage promotions, surveys, and other site features

Mobile Information Policy
 

We are committed to protecting your mobile information. In compliance with privacy regulations, we want to assure you that:
 

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

• We may share your information with subcontractors who provide support services such as customer service, but only in ways necessary to deliver those services.

• We do not share text messaging originator opt-in data or consent information with any third parties. This information is protected and only used for the purposes for which it was collected.

Disclosure of Information

We do not sell, trade, or rent users' personal identification information to others. However, we may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Third-Party Service Providers
 

We may use third-party service providers to assist us in operating our website, conducting our business, or servicing you. These service providers have access to certain personal information only for performing these tasks on our behalf and are obligated not to disclose or use it for other purposes.

Data Security

We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Your Privacy Rights

Depending on your location, you may have rights under local laws to request access to, correct, or delete personal information we have about you. You may also have the right to restrict or object to certain processing, or to revoke consent where we have relied on consent to process your information.

To exercise these rights, please contact us at cliff@electricheatservicesupply.com

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings
with us, please contact us at:

Electric Heat Service & Supply
6225 West 48th Ave. Unit 105
Cliff@electricheatservicesupply.com
303-582-0135